SAP Extended Delivery Centers
Techatalyst helps SAP Consulting Cos and End-Clients to get their own high-quality Delivery Centers
with a shorter time to market and over 40% cost savings
Offshore Centers for Global SAP Service Providers.
You are convinced that a remote delivery center will add to your service capability & margins. But you’re not sure of how to pull it off all by yourself. You perhaps look at choosing a local partner, a traditional services company in India.
But have you thought through the risks of such a partnership?
As a Global SAP Services company exploring advantages of offshore model through a partner led model, you have 3 primary risks.
- Your Intellectual Property (IP) be it your process ideas, designs, processes, knowledge tools, etc. a
- Your end-clients relationship. That define who you are.
- And your most critical asset – your offshore team!
Techatalyst is very different from traditional offshore players.
How does Techatalyst manage these risks?
Techatalyst-EDC model is unlike any offshore ODC/GDC/CoE models. The focus of Techatalyst-EDC is to give you the control of critical aspects of the EDC. Right from conceptualization, incorporation, infrastructure, teams, processes and everything else that’s critical to your business. You decide. With your EDC we are able to ‘replicate’ all the elements that are core to your organization. Right from your recruiting patterns, to HR strategies, to product delivery concepts. And, we guarantee complete visibility unlike most outsourced operations.
Together, it’s an unbeatable combination working for your success.
Captive SAP Centers for End-clients
Many end-clients with SAP as their principal Enterprise Application platform use India based large SIs/service providers for application support. On many occasions our clients have experienced a sledge-hammer approach to servicing from these large SIs.
Such end-clients face the brunt of poor servicing due to change in vendor’s management teams, repeated knowledge transitioning due to attrition & other changes, lower skilled resources deployed, no focus on adding value, etc.
A solution to these problems, as they experience; is not changing the vendor, but in creating your own Captive Center. A Captive Center that mirrors the rest of your organization globally, where you have complete control over quality of resources, deployment strategies, process framework, support coverage and so on.
With Techatalyst-Captive Center, you get complete control over all aspects of the center without the headaches of managing one. Your costs are reduced dramatically & your users, very happy with ‘your’ center in India.
How can you get these benefits?
Techatalyst has a well-defined process that lays out the roadmap to set up a remote delivery SAP center. It begins with a 20 min call that explains key concepts of the EDC. This is followed by a couple of face to face meetings with client key executives to understand business goals & challenges. The process culminates in a half day workshop that defines how, when, & who of the EDC delivery.
We have delivered over 5 such centers for global clients.
Call us. And we’ll tell you how!